What Emotions Are You Conveying?
Whether you know it or not your customers and prospects can read your emotions like a book. Very few people are able to internalize their personal feelings without them coming through in subconscious facial expression, body language and demeanor.
They know how you REALLY feel. And, your actions speak much louder than words.
What emotions are you conveying? Are they positive or negative? Are they good or bad? A prospect can sense desperation in a salesperson from a mile away. There’s no getting around it. If you feel like you HAVE to make a sale, you won’t.
For example have you ever been in a bit of sales slump and noticed the harder you tried the deeper the slump becomes? For a sports analogy golfers and baseball players tend to tense up when under that pressure—thereby changing their grip on the club or bat and altering their swing. Anxiety and desperation never sold anything.
On the flip side, if you are exuding confidence, enthusiasm and a genuine interest in your prospect or customer, they sense that, too!
Again, what emotions are you conveying?
Just as a prospect can sense desperation, they can recognize a confident salesperson in the same way; by the way you carry yourself, the firmness of your handshake, your body language, facial expressions and the words you use.
It is an air of confidence and enthusiasm that is palatable.
Here’s a tip: start your morning EVERY morning by looking in the mirror and giving yourself a pep talk. Positive affirmations are strong—and the more you use them, the stronger they get. Getting your mind ready is as important as getting your materials ready.
In the immortal words of some deodorant commercial, “never let ’em see you sweat!”